Archived posting to the Leica Users Group, 2011/07/20
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Part of the problem is you did not send direct, but through a dealer. This usually adds about a week or so to the process. My 2 CLA's done by Leica US only took 2 weeks each and I went direct and made my own calls to them to see when they would be completed. Did you send payment authorization with the camera's? That also helps as they then do not have to send you a notice for payment. Gene ----- Original Message ----- From: "Ric Carter" <ricc at embarqmail.com> To: "Leica Users Group" <lug at leica-users.org> Sent: Wednesday, July 20, 2011 7:20:55 AM GMT -06:00 US/Canada Central Subject: [Leica] leica repair can work be sped at leica us repair by talking to anyone? waited four weeks for cla news (dealer returned for me) they called and got estimate of cost and turnaround $450 and 5-6 weeks are they likely to be more responsive or recalcitrant? ric _______________________________________________ Leica Users Group. See http://leica-users.org/mailman/listinfo/lug for more information