Archived posting to the Leica Users Group, 2010/04/20
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Thanks Jeff for the information. I will keep this in mind the next time I'm looking for a computer. -Pasvorn On Tue, Apr 20, 2010 at 11:10 AM, Jeffery Smith <jsmith342 at gmail.com> wrote: > It was about a week old so it wasn't dead on arrival. The same thing > happened with my current desktop computer. It was about a week old when it > stopped booting. Nothing but a perpetual splash screen. The technician who > came to the house to fix it told me that Dell doesn't not replace defective > computers or defective parts with new ones. All replacement parts/computers > are refurbs, which explains why he had to replace my motherboard 3 times in > the next month. To assuage me, Dell sent me a gift certificate for $400 of > Dell equipment. I used it to buy a second CPU so I would have something to > use when the other CPU died. I finally said "screw it" and bought a Mac. > > Jeffery > > > > On Apr 20, 2010, at 1:04 PM, Pasvorn Boonmark wrote: > > > Jeffery, > > > > The original one that you bought was a new one, correct? If this is the > > case, it should be a Dead-On-Arrival. > > > > In this case, you should received a brand new Dell laptop. > > > > -Pasvorn > > > > On Sat, Apr 17, 2010 at 6:58 AM, Jeffery Smith <jsmith342 at gmail.com> > wrote: > > > >> I don't know about Leica, but Dell computer recycles refurbished stuff > when > >> a defective computer is returned. I bought a Dell laptop that went belly > up > >> after a week due to a short or loose connection in the hinge (that shuts > the > >> computer screen off when folding up the laptop). I returned it and they > >> immediately sent me a VERY used and BEAT UP same model that had been > >> refurbished. > >> > >> Jeffery > >> > >> > >> > > > > _______________________________________________ > > Leica Users Group. > > See http://leica-users.org/mailman/listinfo/lug for more information > > > _______________________________________________ > Leica Users Group. > See http://leica-users.org/mailman/listinfo/lug for more information >