Archived posting to the Leica Users Group, 2009/12/21
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]My UK Passport warranty certificate states, in part: "If, during the period of cover, any part of the equipment ceases to function, or functions incorrectly, from whatever cause, including accidental damage, it will be repaired by Leica Camera Ltd. free of charge." OK, I sent the camera to Solms and not to Leica UK but it should not matter. Nathan Nathan Wajsman Alicante, Spain http://www.frozenlight.eu http://www.greatpix.eu http://www.nathanfoto.com Books: http://www.blurb.com/bookstore/search?search=wajsman&x=0&y=0 PICTURE OF THE WEEK: http://www.fotocycle.dk/paws Blog: http://www.fotocycle.dk/blog On Dec 21, 2009, at 6:51 PM, Frank Filippone wrote: > In the US, the Passport is not really all that good for the > Digi-Leicas.... it does not cover accidental damage... Not sure about the > International / WorldWide Passport warranty..... > > For trips through the Honduran rain forest, where the likelihood of > dropping your camera into the swamp, the best camera to get is a film > Leica..... with Passport, where coverage is basically evberything..... > > I know you are quite sure you dropped noting onto the camera, but a > chemical analysis of the residue might prove to find...... hops......? > > Frank Filippone, ducking for cover...... > red735i at earthlink.net > > > -----Original Message----- > From: lug-bounces+red735i=earthlink.net at leica-users.org > [mailto:lug-bounces+red735i=earthlink.net at leica-users.org] On Behalf Of > Nathan Wajsman > Sent: Monday, December 21, 2009 9:30 AM > To: Leica Users Group > Subject: [Leica] Leica M8 -- too fragile for the real world - or don't > sweat while using it... > > I love my M8, and I am sure I will love my M9 even more when I buy one > sometime in 2011 when the price has fallen to my level. > > But I must also say that "they don't build them like they used to" and > that Leica service does not match the premium price charged for the > equipment, at least in my experience. > > Some of you may remember that I sent my M8 to Solms about 3 weeks ago > because the main switch had become very hard to turn. Today, I received > the repair estimate by e-mail. Leica's diagnosis is: > > "The main switch sticks and is corroded due to penetration of a sticky > liquid. Below the top cover the housing is also corroded. Electronic parts > seem to be O.K" > > They then offer to repair it for ? 267.30. > > What's wrong with this picture? > > Firstly, I know for a fact that during the 1 year I have had this M8, I > have not spilled any "sticky" or other liquid on it. The only liquid I can > think of is...sweat. It gets hot in Alicante in the summer, and it has > probably happened that a drop of sweat would fall from my face down onto > the camera around my neck. And presumably the air in Alicante has a high > salt content since we are at the shore of the Mediterranean which has a > high salt content. But still--does this mean that a camera renowned for > its ruggedness in the hands of photojournalists is now too fragile to be > used in a moderately hot, seaside location?? > > Secondly, in offering me their estimate, Leica overlooked that I bought > the camera with the 2-year Passport warranty, so regardless of liquid or > not, this should be fixed for free. Or have I misunderstood what Passport > means? > > Cheers, > A frustrated Nathan > > > Nathan Wajsman > Alicante, Spain > http://www.frozenlight.eu > http://www.greatpix.eu > http://www.nathanfoto.com > > Books: http://www.blurb.com/bookstore/search?search=wajsman&x=0&y=0 > PICTURE OF THE WEEK: http://www.fotocycle.dk/paws > Blog: http://www.fotocycle.dk/blog > > > > > _______________________________________________ > Leica Users Group. > See http://leica-users.org/mailman/listinfo/lug for more information > > > > _______________________________________________ > Leica Users Group. > See http://leica-users.org/mailman/listinfo/lug for more information