Archived posting to the Leica Users Group, 2009/12/21
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Hi Nathan, Bummer! I trust you have already reminded them of the Passport warranty? Good luck, and please let us know the outcome. Jim Nichols Tullahoma, TN USA ----- Original Message ----- From: "Nathan Wajsman" <photo at frozenlight.eu> To: "Leica Users Group" <lug at leica-users.org> Sent: Monday, December 21, 2009 11:30 AM Subject: [Leica] Leica M8 -- too fragile for the real world - or don't sweatwhile using it... >I love my M8, and I am sure I will love my M9 even more when I buy one >sometime in 2011 when the price has fallen to my level. > > But I must also say that "they don't build them like they used to" and > that Leica service does not match the premium price charged for the > equipment, at least in my experience. > > Some of you may remember that I sent my M8 to Solms about 3 weeks ago > because the main switch had become very hard to turn. Today, I received > the repair estimate by e-mail. Leica's diagnosis is: > > "The main switch sticks and is corroded due to penetration of a sticky > liquid. Below the top cover the housing is also corroded. Electronic parts > seem to be O.K" > > They then offer to repair it for ? 267.30. > > What's wrong with this picture? > > Firstly, I know for a fact that during the 1 year I have had this M8, I > have not spilled any "sticky" or other liquid on it. The only liquid I can > think of is...sweat. It gets hot in Alicante in the summer, and it has > probably happened that a drop of sweat would fall from my face down onto > the camera around my neck. And presumably the air in Alicante has a high > salt content since we are at the shore of the Mediterranean which has a > high salt content. But still--does this mean that a camera renowned for > its ruggedness in the hands of photojournalists is now too fragile to be > used in a moderately hot, seaside location?? > > Secondly, in offering me their estimate, Leica overlooked that I bought > the camera with the 2-year Passport warranty, so regardless of liquid or > not, this should be fixed for free. Or have I misunderstood what Passport > means? > > Cheers, > A frustrated Nathan > > > Nathan Wajsman > Alicante, Spain > http://www.frozenlight.eu > http://www.greatpix.eu > http://www.nathanfoto.com > > Books: http://www.blurb.com/bookstore/search?search=wajsman&x=0&y=0 > PICTURE OF THE WEEK: http://www.fotocycle.dk/paws > Blog: http://www.fotocycle.dk/blog > > > > > _______________________________________________ > Leica Users Group. > See http://leica-users.org/mailman/listinfo/lug for more information > >