Archived posting to the Leica Users Group, 2009/02/20
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Brian, Sorry to hear of your printer problems, but offer my congratulations on your warranty foresight. Have you completed the mail server transition? I have not seen much of an interruption. Jim Nichols Tullahoma, TN USA ----- Original Message ----- From: "Brian Reid" <reid@mejac.palo-alto.ca.us> To: <LUG@leica-users.org> Sent: Friday, February 20, 2009 11:41 AM Subject: [Leica] My Epson 3800 died again >I bought an Epson Stylus Pro 3800 in December 2006. I bought the 2-year >extended warranty for it, for which I am thankful. > > Epson replaced the printer under warranty with a refurbished unit in > August 2008. > I just got off the phone after a 90-minute marathon phone call with Epson > Tech Support, and they've concluded that this replacement unit is not > working and that they have to replace it again. > > The symptoms this time are that certain pixel values in the printed image > come out a solid posterized grayed pastel, in various shades of green and > blue and purple. > > It's a great printer, and Epson tech support is utterly wonderful, but the > darn thing sure does fail a lot. > > My point? Invest in the extended warranty if you buy a high-end Epson > printer. > > Brian Reid > > > > _______________________________________________ > Leica Users Group. > See http://leica-users.org/mailman/listinfo/lug for more information > >