Archived posting to the Leica Users Group, 2007/08/28
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Leica digitals may have to go Solms or NJ, but Kindermann Canada services R, M, and LTM cameras. Gerry Smith's in charge, nothing but top notch service. You don't have to go through NJ. Mark your package's customs form "To be returned after repairs" and customs will not be a problem. I've used them several times and had no problems. >From: <cummer@netvigator.com> >Reply-To: Leica Users Group <lug@leica-users.org> >To: <lug@leica-users.org> >Subject: [Leica] M8 Kaput update >Date: Tue, 28 Aug 2007 23:09:12 +0800 > > >Hello Luggers, >First I want to thank all of you who contacted me both on and off the list >with advice and condolences. Your concern is much appreciated. Since there >is no Leica service in Canada without contacting New Jersey - and that >involves Canadian Customs - I bundled up the camera and sent it to Solms >via Canada Post Purolator. Canada Post is emailing me on a daily basis >about where the parcel is. I emailed Andrea Frankl of Leica Customer >Service and Kelvin Leung of Schmidt Hong Kong and explained that I wanted >the repaired or replaced camera sent to Hong Kong. Kelvin came back over >night with an acknowlegement and an apology and Andrea has responded this >morning noting the shipping details. So, my misfortune is turned into a >test of Leica's customer relations and so far so good. I am using my wife's >Canon G7 to take pictures and although it is not as pleaurable experience >as shooting with the M8 it is a competent little machine. >Cheers >Howard (in sunny Muskoka this morning). > > >_______________________________________________ >Leica Users Group. >See http://leica-users.org/mailman/listinfo/lug for more information