[Leica] M8 Coming Home

[grduprey at mchsi.com (grduprey@mchsi.com)]

I don't think I amany more tolerant of Leica than I have been of Nikon over 
the years.  Every time I have sent a lens or body to Leica the item has 
returned in 3 weeks or less.  Only once did ti take longer, and that was 4 
weeks, when I had the MP mod done to my M6TTL.  Several of my Nikon repairs 
took significantly longer, 1 -2 months, and that was when they had high 
marks for customer service.  As to cameras, my M8 has provided me with far 
better images than my D200, and so far the D200 has only been used twice 
since the M8 has arrived.

Gene

-------------- Original message from "David Rodgers" 
<drodgers@casefarms.com>: -------------- 


> 
> Jeff wrote: 
> 
> >>Not a complaint, just a curious observation.<< 
> 
> We seem to be very tolerant of Leica. We downplay things that we 
> wouldn't put up with from other companies. I don't know why that is, but 
> I'm as guilty as the next person. However, I'm becoming a little less 
> tolerant these days. 
> 
> The best service I ever had was from Hasselblad. Years ago I sent a CF 
> 80 in for a warranty repair. A few days later I received a brand new CF 
> 120 Makro-Planar (which just happened to be a lens that I really wanted 
> and was worth more than double what the 80 was worth). Of course, I had 
> to return it as they'd shipped it in error. But still, it was fun for a 
> day. My 80 came back the next day. I couldn't believe the quick turn 
> around. 
> 
> I also sent in a 60 C. I'd bought it used for next to nothing. It was 
> abused and the front element was severely scratched. Mainly out of 
> curiosity I shot test after test to see if the scratch would degrade an 
> image image. After numerous rolls of chrome film and tech pan -- shot at 
> every aperture, every focusing distance and many different lighting 
> conditions -- I couldn't see any sign of the defect. I finally gave up 
> trying. 
> 
> I still sent the lens to Hasselblad. I couldn't' stand looking at the 
> scratch and it needed a slow shutter speed overhaul. Hasselblad said 
> they weren't sure they could fix the front element. They said it 
> depended on whether they had a replacement in stock. Not only did it 
> require the right element, but the element had to be from a certain 
> batch of glass. It sounded complicated. I assumed it would be expensive. 
> 
> Hasselblad replaced the front element and they overhauled the shutter. 
> In face, when I got it back the lens looked like new. Turn around was a 
> week or two. Total cost was around $125. (I think my tests cost me more 
> than the repair). I couldn't believe it was so inexpensive. It wasn't 
> that long ago; just over a decade. I'll always be fond of Hasselblad, 
> for that and other reasons. 
> 
> DaveR 
> 
> 
> 
> 
> 
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