Archived posting to the Leica Users Group, 2007/04/01

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Subject: [Leica] More M8 questions
From: reid at mejac.palo-alto.ca.us (Brian Reid)
Date: Sun Apr 1 18:43:07 2007
References: <20070401164119.QAKB1723.tomts10-srv.bellnexxia.net@vickko1> <F2582D5F-EA57-4AE7-AA1B-2A6960FE9548@btinternet.com> <B9C4D228-614D-42B0-B2C2-C790C9CCC8F3@comcast.net>

> The best fix for these problems is to do what Tina did. Send  Leica the 
> lens and body.

Only if you want to be without your lens and body for a big piece of your 
remaining life span.

I sent Leica USA my 35/1.4 Lux on February 2 for some very minor work. On 
the phone Thursday they said it will be at least 2 more weeks, which will 
end up with them having kept my lens for 2.5 months for a repair that 
couldn't have taken more than 15 minutes.

The idea of sending them a camera AND a lens sends chills up my spine. 
They'll keep it for 2.5 *years* probably. I've never in all of my life, with 
any product in any industry, seen factory service that is this slow. I've 
sent Nikons back to Japan for repair and gotten them fixed a lot faster than 
this.



Replies: Reply from don.dory at gmail.com (Don Dory) ([Leica] More M8 questions)
Reply from len-1 at comcast.net (Leonard Taupier) ([Leica] More M8 questions)
Reply from s.dimitrov at charter.net (Slobodan Dimitrov) ([Leica] More M8 questions)
In reply to: Message from vick.ko at sympatico.ca (Vick Ko) ([Leica] More M8 questions)
Message from Frank.Dernie at btinternet.com (Frank Dernie) ([Leica] More M8 questions)
Message from len-1 at comcast.net (Leonard Taupier) ([Leica] More M8 questions)