Archived posting to the Leica Users Group, 2005/03/17

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Subject: [Leica] Re:Gray market
From: dorysrus at mindspring.com (Don Dory)
Date: Thu Mar 17 06:53:48 2005

Felix,
Nikon U.S.A. will fix your camera that you legally acquired in Spain
under whatever warranty came with the camera.  The cameras they will not
fix are the ones purchased in the U.S. that were not imported through
Nikon.

I hope this helps.

Don
dorysrus@mindspring.com

-----Original Message-----
From: lug-bounces+dorysrus=mindspring.com@leica-users.org
[mailto:lug-bounces+dorysrus=mindspring.com@leica-users.org] On Behalf
Of F?lix L?pez de Maturana
Sent: Thursday, March 17, 2005 9:30 AM
To: lug@leica-users.org
Subject: [Leica] Re:Gray market

>Nikon U.S.A. official policy on gray market merchandise is that they
>will not touch it.  Not under warranty, not paid after warranty
service.
>You can of course send it to the country it was officially imported
>into, and of course there are thousands of independent repair
facilities
>that will fix for fee.

Don

This is a right manner for preventing grey imports defending his 
business and forcing a own coverage as -for instance- BH does. But just 
think I've got here in Spain a new Nikon D2H and I'm going to New York 
for two years. There I get a camera failure under my Spanish warranty. 
Have I sending back the camera to Spain for service? Absurd. My personal

opinion is that a camera rightly acquired must be serviced by brand 
representative everywhere. But...and this is a great but a camera bought

in USA or Hong Kong may have a minor price of 30% or more and with the 
WEB it's truly easy buying outside. Really transport fees and import 
taxes are leveling this but nevertheless there are true bargains. Some 
years ago I was wandering buying  at New York a big tele like a 400mm 
2,8. The difference in price covered the plane ticket and three days at 
Waldorf Astoria -in special weekends offers that is when I use to stay 
in this  old and nice hotel-. I think that right now there are not such 
a big difference. Otherwise in the last fifty years I have only one time

lens problem -and I use a lot of lenses- when a 15mm 2.8 Canon fish eye 
-a truly nice lens- had the diaphragm blades stuck. No problem with 
Canon however the lens was not bought in Spain. This is the right policy

IMHO.

Regards

Felix


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In reply to: Message from FELIXMATURANA at telefonica.net (Félix López de Maturana) ([Leica] Re:Gray market)