Archived posting to the Leica Users Group, 2001/09/03

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Subject: Re: [Leica] WAS:lower classes don't use leicas? now..SERVICE!
From: "Steve LeHuray" <icommag@toad.net>
Date: Mon, 03 Sep 2001 19:56:49 -0500

Jon Honeyball writes:


> If Leica cannot build a customer support department in 40 years, there is
> no hope for them....

Steve LeHuray wrote in part:
>
> "It is only fair to point out that after WW11 Leica was virtually locked out
> of the UK with extraordinarily high tariffs until the 1960s so they were far
> behind the Japanese manufacturers in trying to establish a marketing base
> there.
> I would venture a guess that Leicas sales in the UK are still pretty
> low compared to the US, which is one of Leicas largest worldwide markets. It
> must be remembered that whether it be Nikon, Canon or Leica it costs a
> significant amount of money to establish a Pro Service.
>
> sl"
>>

Jon, if you had read and understood the last two sentences of my post you
would not have made that statement. Here is a clue for you; there is
economics at play.

sl