Archived posting to the Leica Users Group, 2001/06/26
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]My 35/2.5 developed halos due to years of knocking about on reefs. I sent it to Nikon and it took them six months to repair. They had to wait for a new batch of optical units to be manufactured. Specialised parts are not always to hand and they may have to wait until their turn to be manufactured comes up again in the queue. John Collier > From: phuang@pmsoft.com.sg > > I almost had the same problem. I wanted to send my 2X Focus Module to the > agent in Singapore for servicing. Firstly I had to explain what a Focus > Module was and then was told that it needed to go to Solms and the minium > wait time was 3 months (at least he was honest). I decided against it and > told the agent than it is no wonder why the majority of pros do not use > Leica Rs. Asked him, do they provide loans while the lens is being service > and the answer was no, we are not able to provide such service. I thought > this happens only in the far east but apparently not. > > > > From: "Zeissler, Mitch" <mzeissle@gcipoa.gannett.com> > > I am now in the same boat with my beloved Noctilux. I sent the lens to > Leica NJ in mid-April and received a very fast response from them > indicating the lens needed to be forwarded to Solms, which I approved. > > It has now been just over two months since I gave approval. I have > called and called Leica NJ. I have sent e-mail to Leica NJ. The latest > response from Leica NJ, dated this past Sunday morning, is that they > "did indeed contact them [Solms] - they had not cleared the lens through > their estimation process yet". > >