[Leica] Re:Dealer problem with M6

[william lawlor <wvl@infinex.com>]

So my question to one and all is: what do you think is a fair resolution here?
And, to help concentrate the mind, would you do business with this dealer,
knowing what you know now?

Thanks for any cool-headed responses.

Gregor..............


Gregor, I'm sure you will get replies from lawyers. However, my 
experience with walk-in and mail order used equipment sellers has 
always been that a fault discovered soon after purchase was 
rectified. What is "soon"? What is "good faith"? If the dealer wants 
to stiff you maybe you need to check your recourse under the terms of 
your credit card provider. Many will entertain a complaint about 
defective goods. (You did use a credit card didn't you?)

My experiences
1. I bought a used Fuji GS645W from a dealer at a camera show. A year 
later I went to a camera show elsewhere and encountered the same 
dealer. I told him the camera worked perfectly, but I didn't really 
like the wide 45mm lens effects. He wrote me a check on the spot for 
my full purchase price and asked me to mail him the camera!

I bought a Rollei 35S from Jimmy Koh mail order. After a few months 
the exposure counter failed. He had me return the camera, fixed it, 
and offered it back or full credit on another camera. I took the 
credit against a more expensive camera.

I had similar experiences over the years with Thompson in Tennessee 
and Columbus Camera, and others. I bought a lens from Brooklyn Camera 
and asked in advance about the retuen policy. They stated a 15% 
charge if the goods were not defective. I decided to return the lens 
because it was too big and I paid the 15% without complaint. My local 
shop, Seawood Photo, has exchanged so many of my purchases over the 
years I can't remember the details.

Good Luck, Bill Lawlor