Re: [Leica] B&H Photo

[Bill Satterfield <cwsat@cyberhighway.net>]

I was not referring to KEH. I meant that if any of us had any bad experiences
with a mail order dealer you should not give them the opportunity to do it the
2nd time. I have done business with KEH and never had a complaint. In fact, I
purchased my first Hasselblad body, lens and magazine from them. That used to
have an elder Leica expert on the staff but he died. Back when I was in the R
system, I purchased several used lens from them. I have also been dealing with
Jim Kuehl for years and never had an unpleasant experience with him. This
includes returning items, buying new and used and also trading.

Austin Franklin wrote:

> Bill, I'm not quite sure I understand the point of your comment.  KEH was
> the only one who claimed to have the item in stock at the time, and
> secondly, the item was NEW, so their potential mis-grading was not going to
> be an issue.  Perhaps you could help me understand why shame would be
> involved?
>
> ----------
> From:   Bill Satterfield
>
> This is the reason, there are more than 1 photo dealer. Ist time shame on
> me,
> 2nd time shame on you.
>
> Austin Franklin wrote:
>
> > > KEH charges $9.95 shipping for any order costing less than $100.  It's
> > > stated very plainly in the section on ordering.
> >
> > Er, right.  Thanks, I was well aware of that when I placed the order.  I
> > did not say I was unaware of the shipping charge.  I did agree to it,
> when
> > I placed the order in the first place.  What I said was that it wasn't
> > initially refunded with the return of the mis-marked item, and also that
> I
> > believe $9.95 is excessive for shipping a plastic lense cap that cost
> only
> > $4 tops to ship.
> >
> > I also understand why they charge that, it's easier for them, but that
> > doesn't mean I have to like it, or that I believe it is fair.
>
> em