Archived posting to the Leica Users Group, 2000/07/05

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Subject: RE: [Leica] B&H Photo
From: Austin Franklin <austin@darkroom.com>
Date: Wed, 5 Jul 2000 10:39:36 -0400
 
KEH did NOT follow suit...they mismarked an item, and were not able to get, 
nor had, the correct item.  I paid for return shipping, and they did NOT 
refund the original WAY OVERPRICED shipping charge!  $9.99 for a small 
plastic lense cap!


- ----------
From: 	Bill Satterfield
Sent: 	Wednesday, July 05, 2000 10:16 AM
To: 	leica-users@mejac.palo-alto.ca.us
Subject: 	[Leica] B&H Photo

B&H sent me the wrong item. It was their error. They cheerfully refunded
the cost of the item and shipping charges both ways. I also received a
eamil reply as well as a personal telephone call. This a real joy to see
in this age of "don't care-ism"