Archived posting to the Leica Users Group, 2000/07/04

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Subject: [Leica] Re: Leica Service - a positive story
From: Cummer Family <cummer@asiaonline.net>
Date: Tue, 04 Jul 2000 17:56:27 +0800

Hello Luggers,
Took my black M6HM TTL into Schmidt in Hong Kong today to get the
viewfinder adjusted for the *third* time - I am, all will recall I'm sure,
the LUGGER with the fetish about coincident rangefinder images at infinity
and it bugs me when the rangefinder goes out of alignment! My two contacts
at Schmidt, Mr. Tam and Peter Kwok, have both left the company, but I was
well received by Ernest Chan. I had called him yesterday to tell him I was
bringing in the M6HM TTL and explained that it was the third time the
rangefinder needed to be adjusted to produce coincident images at infinity.
Ernest and I took the camera on to the stair well of the 9th floor of
Somerset house and he verified that there were indeed two images when the
lens was focused at infinity. Inside the show room (now moved from the 35th
floor of Dorset House) Ernest told me that he had spoken with Solms after I
had called and that they had decided to replace the viewfinder on the
camera rather than have Hong Kong adjust it again. This meant that I
couldn't have the camera by Friday when I start my next trip before summer
vacation, but Ernest reached into the display case and lifted out a demo M6
TTL 0.72 and said that I could use that for the next month while my camera
was being repaired! As we were transferring Kameraleader case and my
Summilux 50 lens, Ernest noticed my LUG soft release (a present from Tom A.
during the first Hong Kong LUG dinner last year - thank you again Tom). I
told Ernest about the LUG and how he could subscribe. I think, if he does,
he will find at least some of our chatter interesting. Anyway, I am
mightily impressed with Leica's (Schmidt's) customer service and will be
going away with the chrome M6TTL, my 24 Asph, my 35 Summicron Asph, my old
Summilux 50, and likely a 90 Elmarit which will all fit snugly in my Domke
803 bag. Should be a good summer - back in August.
Cheers
Howard.
PS: Oh yes the rangefinder on the loaner Leica is perfect! :)

Replies: Reply from Vick Ko <vick.ko@sympatico.ca> (Re: [Leica] Re: Leica Service - a positive story)