Archived posting to the Leica Users Group, 2000/06/19

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Subject: Re: [Leica] LEICAUSA
From: Dan Cardish <dcardish@microtec.net>
Date: Mon, 19 Jun 2000 17:43:30 -0400
References: <200006191905.PAA23311@sushi.toad.net>

What exactly is stipulated in the International Warranty?  Perhaps you are
expected to send the lens back to Leica in Germany?

Dan C.

At 01:40 PM 16-07-00 -0700, you wrote:
>First of all, the concept of a "grey market" is very much out of step with
>the times.  For the last 20 years, distribution channels have been
>compressing, as competition for customers drives manufacturers to eliminate
>middlemen.  The manufacturer->distributor->dealer model is an artifact of
>the last century that is rapidly disappearing.
>
>The fact that this lens came from the grey market does not change the fact
>that it was manufactured by Leica and that they have an obligation to stand
>by thier products during the warranty period.  Why should they be able to
>shirk thier responsibility or treat customers badly just because the product
>didn't move through thier approved channels? [snip]

In reply to: Message from "Steve LeHuray" <icommag@toad.net> (Re: [Leica] LEICAUSA)