Archived posting to the Leica Users Group, 2000/06/19
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]What exactly is stipulated in the International Warranty? Perhaps you are expected to send the lens back to Leica in Germany? Dan C. At 01:40 PM 16-07-00 -0700, you wrote: >First of all, the concept of a "grey market" is very much out of step with >the times. For the last 20 years, distribution channels have been >compressing, as competition for customers drives manufacturers to eliminate >middlemen. The manufacturer->distributor->dealer model is an artifact of >the last century that is rapidly disappearing. > >The fact that this lens came from the grey market does not change the fact >that it was manufactured by Leica and that they have an obligation to stand >by thier products during the warranty period. Why should they be able to >shirk thier responsibility or treat customers badly just because the product >didn't move through thier approved channels? [snip]