Archived posting to the Leica Users Group, 1998/10/29
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Robert: You won't get that sort of service from B&H. There's no lying, no deliveries that don't show. Give them a try. BTW, I saw Thad Bedford today. He says Hello. How's the M4-P working out? Tom > >I experienced this very problem today. A week ago I placed an order with >Smile Photo in NY.. a Sekonic 308 and several rolls of Delta 100 to try. >I confirmed first (or so I thought!) that everything was in stock, and >the salesman assured me all was. Seven days later and no delivery.. I >call their 800 ordering number, and get told to call their regular >non-tollfree number to check the order status. I do, and get stonewalled >with no answer and a promise of a callback. This call never comes. I >call again at my expense.. they tell me (after more stonewalling) that >they *might* be able to ship tomarrow, meaning that the salesman *lied* >to me in the first place, and then charged the order anyway!! > >I cancelled the order and demanded that they credit my charge card - >we'll see how well *that* goes - and Smile Photo never gets another >order from me! > >In contrast, Roberts Photo in Indianapolis, IN (800-726-5544) delivered >an order this morning that I placed Monday. They get Smile's order >tomarrow. > >I used to be a passive consumer, but not any more.. order from Smile AT >YOUR OWN RISK! > >Robert Farr Thomas Kachadurian WEB PAGE: http://members.aol.com/kachaduria