Archived posting to the Leica Users Group, 1998/10/29

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Subject: Re: [Leica] Backorders
From: Thomas Kachadurian <kach@freeway.net>
Date: Thu, 29 Oct 1998 23:05:54 -0500

Bob:

You are sooooo wrong. You are never stuck at B&H. They will cancel your
backorder and credit you card the day you call. I spend thousands and as
little as $50 on some invoices, and I never had a problem that left me
"stuck". They may make mistakes, but they always fix them, and honorably.

Tom

>>>Howdy -  It's amazing how a small thing really bugs me.  I ordered a
>batch
>of film from B and H photo.  10 out of the total of 30 rolls was back
>ordered.  They charged my card for the total and not the 20 rolls that were
>sent.  I don't think this is right - anyone else on the LUG know the
>legalities of charging for back ordered material?
>
>
>I think that if Back Orders are covered in the fine print, you are stuck. A
>decent dealer would gladly refund your money if their wait time is too long
>for you. However, this might be addressed as well in the fine print. I find
>great deals advertised, but when you order, they do not come right out and
>tell you that there will be a delay, so you need to ask them specifically.
>
>I have had some people substitute (or try anyway), one film for another. I
>found some Kodachrome at a good price and I ordered it. They send
>Fujichrome instead. They told me it was just as good, which is BS. So be
>careful ordering these days.
>
>RM


Thomas Kachadurian
WEB PAGE: http://members.aol.com/kachaduria