Archived posting to the Leica Users Group, 1998/03/14
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]In a message dated 98-03-14 08:54:42 EST, Dan C. wrote, in responding to Milos: << At 11:54 AM 14-03-98 +0100, Milos wrote: [snip] >Now, quality - It's way below my expectations. The camera back door doesn't >sit on tight and isn't leveled with the body. I have heard of other people >with same problems. Then Dan C. wrote: What you are describing is not the *quality* of tjhe camera, rather what seems to be a problem with quality control. My 2 M6s have none of the problems you describe (touch wood). If the camera was of low quality, ALL M6s would be as yours is. This is no excuse for Leica Camera. They clearly have a quality control problem that must be addressed. I also own several Japanese cameras, and belong to the corresponding mailing lists in addition to the LUG, and, for example, I never read about Minolta cameras suffering from all these defects. It could very well be that many are created with these problems, but they never leave the factory. Dan C. >> Dan, With all due respect, Dan, I beg to disagree with you. Milos IS talking about the "quality" of HIS M6. And the fact that one (his) M6 has poor quality does not imply that all M6s are poor quality. The "quality" of a product is the direct result of the degree of, or the extent of, the "quality control" exercised during its manufacture. Any well-controlled manufacturing process maintains the quality of the end result by controlling the quality in each step of the process -- not at the end. If quality control is part of each step, then the quality control that must be imposed after the product finishes the manufacturing line is minimized. Quality control "after the fact" is called inspection. You are talking about "inspection" when you mention poorly manufactured cameras never leaving the factories. You cannot "inspect in" quality. If you try, the cost is a very large pile of rejects. Please read some of Edwards Deming's principles. Charlie