Archived posting to the Leica Users Group, 2011/09/02

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Subject: [Leica] Leica Service is misnamed!
From: ricc at (Ric Carter)
Date: Fri, 2 Sep 2011 15:37:44 -0400

Leica service BLOWS!!!!

sent my M8 in to Jersey Leica in June

they drop the ball on authorization until I call after not hearing from them 
or my dealer

started communicating directly

"we're behind because folks are on vacation--it's be the end of july"

first of august:
"we're running behind. we put M9s and newer cameras first in repair. it's 
scheduled to be finished august 23, two day shipping when its done.

early last week:
"we're running behind--it's be a week and a half"

"we're running behind--it'll be two weeks, no, no one is being put in front 
of you. everyone waits in line the same"

"there's nothing I can do for you"

"call me back the middle of the week and i'll check on it for you."

if i had hair, i'd pull it out


Replies: Reply from red735i at (Frank Filippone) ([Leica] Leica Service is misnamed!)
Reply from jhnichols at (Jim Nichols) ([Leica] Leica Service is misnamed!)
Reply from lluisripollquerol at (Lluis Ripoll) ([Leica] Leica Service is misnamed!)
Reply from rcmphoto at (R. Clayton McKee) ([Leica] Leica Service is misnamed!)