Archived posting to the Leica Users Group, 2010/08/13

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Subject: [Leica] Report on repair time by Leica USA
From: reid at mejac.palo-alto.ca.us (Brian Reid)
Date: Fri, 13 Aug 2010 14:06:36 -0700

My beloved Summilux 35/f1.4 ASPH developed some sort of lens palsy.
I sent it to Leica USA for warranty repair.
They received it on Tuesday June 1 2010.
I got it back, nicely repaired, today, which is Friday August 13 2010.
(Eek; I hadn't previously noticed that today was Friday the 13th).

That's 10.5 weeks. Not nearly as bad as I had feared it would be.
They didn't waste time and money by wrapping it in a velvet bag or anything 
like that. Just bubble wrap and foam peanuts.

The repair receipt says:
        Repaired loose optic cell
        Repair focus ring
        Adjust optics
        Clean and lube
        MTR
        Test photos

It's so good to have my favorite lens back on my camera.




Replies: Reply from jhnichols at lighttube.net (Jim Nichols) ([Leica] Report on repair time by Leica USA)
Reply from vick.ko at sympatico.ca (Vick Ko) ([Leica] Report on repair time by Leica USA)