Archived posting to the Leica Users Group, 2006/05/26
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Hello all of you out there around the world, it happens so seldom that I just had to let everyone know. I've been having a problem with my HP 7960 for a couple of days and got in touch with the German support desk. Never before have I received such correct, fast, helpful and, above all, perfectly understandable help from any of the many company helpdesks I've had reason to contact over the years. Too many company's help desks talk/write to you as if you were a graduated software/hardware engineer and make you more confused than you were at the start - many thanks to Ms. Meinhard and her colleagues at HP for doing it right It is so enjoyable to write something nice about one of the companies so many of us rely on for our professions/hobbies/livings. I hope this kind of service catches on at other companies! Best from Hannover Douglas