Archived posting to the Leica Users Group, 2005/11/28
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]> Does this mean you have or have not been able to speak to an actual idiot? AOL maintains a phalanx of morons to protect its real tech support people. If you can convince one of them that you have a genuine problem, they'll refer you to a non-moron who can actually help you. This human ablative shield is quite variable; sometimes you get a person who will actually listen to your complaint and sometimes you don't. I have not yet managed to get through this phalanx of low-paid guardians to talk to a real tech-support person. The tech-support people are good at their job and are not idiots; presumably they wouldn't be willing to work for AOL unless they had those human shields to protect them.