Archived posting to the Leica Users Group, 2005/01/30
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Dear LUG friends, Thanks to all who responded to my appeal for help. Thanks to Brian also for offering to diagnose the problem. I have just returned from a trip and found the following message from my provider who, evidently, corrected the problem during my absence. I am forwarding the message in its entirety in the interest of education regarding duplicate messages. Joe >>>>>>>> One of the virus programs would not act automatically and delete the virus when one came in. It would report to ArgoSoft (my e-mail server) that the file could not be accessed. ArgoSoft would quit the session, likely with an error message on your computer that the connection had been closed. Now an e-mail program works this way: You check your mail by clicking send and receive. Your computer contacts the e-mail server and they shake hands the POP is your receiving program is asking for mail and the server send you whatever mail is in your box. After you have gotten all the mail, your e-mail program tells the server to delete the mail off the server (unless you have configured your program otherwise as with your laptop) The server follows instruction and delete all the mail files in your mail box. What happened is the virus program denied access to an e-mail containing a virus and the connection was broken so the mail in your box was never deleted. You connect again since the connection was broken and you did not get all your mail, since none of the mail was deleted (the last action in the session) you will get the same e-mail over and over again. This is why everything was OK when I deleted the contents of your mail box, we got rid of the virus. I installed Norton Antivirus and supposedly that can delete or pass a virus without closing the connection. <<<<<<<<<<<<<<<<< -- No virus found in this outgoing message. Checked by AVG Anti-Virus. Version: 7.0.300 / Virus Database: 265.8.2 - Release Date: 1/28/2005