Archived posting to the Leica Users Group, 2003/07/25
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How did you get them to do that? Here's what they told me:
Subject
Coolscan 4000 slide feeder jam and spare parts
Discussion Thread
Response (Chris) 01/31/2003 09:36 AM
Jim: If the metal guide is bent or distorted even a small amount you
will need to send the unit to Nikon Service for repair.
www.nikonusa.com/serve <<<< service info. Nikon does not sell the parts
alone to end users or dealers. There is a non official fix for slides that
jam on the input side of the feeder. If you affix a credit card size piece
of cardboard or plastic to the divider between the input and output of the
feeder and then slide it forward so it blocks the intake gate you will be
able to adjust the intake gate so that only one slide can pass at a time.
I hope this helps
Thank You
Chris
- ----- Original Message -----
From: "Tina Manley" <images@InfoAve.Net>
To: <leica-users@mejac.palo-alto.ca.us>
Sent: Friday, July 25, 2003 1:59 PM
Subject: Re: [Leica] Leica USA no longer selling repair parts
> At 01:03 PM 7/25/2003 -0700, you wrote:
> >It's important to remember that Leica is not alone in this type of
policy.
> >I called Nikon the other day to obtain a replacement spring (a flimsy
> >pressed steel part) for a Nikon SF-200 slide feeder, only to be told that
I
> >would have to send the whole feeder back to them for estimate and repair.
I
> >consider the spring to be user replaceable. It's just bent and I can
easily
> >swap it out in about 5 minutes with a simple philips screwdriver. I
don't
> >need some level 1 tech at Nikon to look at it and make a more informed
> >decision. The problem is obvious. As I can't afford to be without the
> >feeder right now, I have bent the existing spring into submission and
while
> >it works, a new spring would be better. The net for Nikon is an unhappy
> >user who bitches about thier film scanner in public forums that are read
> >worldwide by prospective customers. I don't expect Nikon to be
responsible
> >for any damage I may do to the feeder in the process of any servicing I
do
> >myself, but I do at least expect them to provide parts.
>
> Jim -
>
> If you are talking about the little steel spring that holds the slide in
> place as it enters or leaves the scanner, I have replaced that a couple of
> times myself. I got Nikon to fax me an exploded view of the scanner and
> parts and picked out the spring part # from the drawing. It is part
number
> #6K240-075-1. It's only about $5, unlike most Leica parts! I managed to
> bend a couple of these while trying to use different slide mounts. Since
> I've been using only Gepe mounts, I haven't had any problem with bending
> the little spring again.
>
> Hope this helps.
>
> Tina
>
>
> Tina Manley, ASMP
> http://www.tinamanley.com
>
> photos available from:
> http://www.pdiphotos.com
> http://www.mira.com
> http://www.agpix.com
> http://www.newscom.com
>
>
>
>
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