Archived posting to the Leica Users Group, 2003/07/25

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Subject: Re: [Leica] Leica USA no longer selling repair parts
From: "Gary Williams" <nasmformyzombie@mindspring.com>
Date: Fri, 25 Jul 2003 19:31:17 -0400
References: <4501267.1059171400069.JavaMail.nobody@donald.psp.pas.earthlink.net>

Subject: Re: [Leica] Leica USA no longer selling repair parts


>
> At this time we don't know what Leica's motivation for this new policy is.
It seems to reduce my service and repair options because the turnaround and
cost of Leica service compares unfavorably with service from DAG and Sherry.
>
> Doug Herr
> Birdman of Sacramento
> http://www.wildlightphoto.com


There is little question that most folks on this list, (myself included who
just sent six pieces to Sherry and one to John) prefer the work of the three
independents you mention to the work of the folks at Leica service.  If
Sherry and the other independents are forced out of business by this I will
probably dump my old Leica gear (M2, M3, SL2) and stick with only the newer
stuff (M7 and R7).

Leica is faced with a delicate balancing act, maintaining support of antique
gear and moving forward with new product, all within the framework (pun) of
a very competitive and rapidly changing photo industry.  Who exactly is do
well in the photo game right now?  The list is very short, so short there is
likely only one name on it: Canon.  Leica is at least holding its own, in
fact 2002 was a banner year (relatively speaking, of course) for the M7.

Gary



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In reply to: Message from Douglas Herr <telyt@earthlink.net> (Re: [Leica] Leica USA no longer selling repair parts)