Archived posting to the Leica Users Group, 2003/04/30

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Subject: RE: [Leica] Mamiya USA
From: Tim Atherton <tim@KairosPhoto.com>
Date: Wed, 30 Apr 2003 22:28:55 -0600

Have you tried the telephone?

> -----Original Message-----
> From: owner-leica-users@mejac.palo-alto.ca.us
> [mailto:owner-leica-users@mejac.palo-alto.ca.us]On Behalf Of Roland
> Smith
> Sent: Wednesday, April 30, 2003 9:52 PM
> To: idcc@KJSL.COM; largeformat@f32.net;
> leica-users@mejac.palo-alto.ca.us; leica@topica.com;
> rollei@mejac.palo-alto.ca.us
> Subject: [Leica] Mamiya USA
> 
> 
> I have heard others criticize Mamiya USA for being less than helpful and
> high priced.  I thought I ought to share with you my experience.
> 
> I have a 4X5 Omega 45D view camera which is a Toyo product 
> carried by Mamiya
> USA.  The coupler between the monorail and the tripod is plastic  and
> reported by users to be fragile.
> 
> The similar Toyo view camera has a metal coupler which ought to be more
> durable.  Accordingly, I sent an email to Mamiya, last Sunday, inquiring
> about ordering the part.
> 
> Three workdays have elapsed and I have received no response to an easy
> question.  While non urgent, this is still less than satisfactory.  Alas,
> delay is the deadliest form of denial.
> 
> Roland Smith
> Oakland, California
> 
> 
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