Archived posting to the Leica Users Group, 2003/03/19
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]These are general statements arising from but not based on anyone in the below situation: The best are not just known for how good they are but also how well they deal with their problem repairs. EVERYONE MAKES MISTAKES OR MISSES THINGS. The best may make fewer but they still make them. I judge my repair experts by how well they do with their very occasional problems. When you work on cameras that are up to eighty some years old, there will be problems and come backs. If your repair person is a grumpy sod who NEVER makes mistakes, I suggest you find someone else. I judge customers by how well they handle service problems with their gear. Service problems will arise PERIOD. If you are a grumpy sod who blames everything on the last person to touch your gear, you will never get to be a repeat customer of mine or anyone else. Lighten up! John Collier On Wednesday, March 19, 2003, at 04:30 PM, Austin Franklin wrote: > Patrick, > >> I did have a Canon 50 f/1.2 screw mount lens serviced >> by Focal Point. Apparently, VanStelten used a GREASE >> with a high viscosity. It migrated over a period of 9 >> months, and a total of TWO rolls of film using that >> lens, no extreme temperatures either in use or >> storage. Because it wasn't oil, the grease caused the >> blades to bind and rendered the lens unuseable. Even >> under examination, because of the use of grease and >> not oil, there was no shiny telltale sign. Your case >> is totally different, but mine is an example of >> improper repair technique, and probably improper >> volume of lubricant. > > This is an astounding story, Patrick. John is the best known lense > repair > expert on the planet. This is the very first, out of hundreds of > people > I've known use him, that I've heard a thing bad. > > Did you call him and ask him about this? If not, why not? If so, > what was > the rest of the story? I just can't imagine him doing as you suspect, > "botching" a repair, or him not making it right for you if in fact he > was at > fault for some reason. - -- To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html