RE: [Leica] Warranty Issues

["bdcolen" <bdcolen@earthlink.net>]

Hey, works for me to, especially on lenses. If, however, I can afford a
body with a passport, I'll go for it, as it gives me three years of
absolutely trouble- and worry - free use, and at the end of that period
I can send the body in for a thorough going over.

B. D.

- -----Original Message-----
From: owner-leica-users@mejac.palo-alto.ca.us
[mailto:owner-leica-users@mejac.palo-alto.ca.us] On Behalf Of Jerry
Lehrer
Sent: Monday, February 10, 2003 11:36 AM
To: leica-users@mejac.palo-alto.ca.us
Subject: Re: [Leica] Warranty Issues


BD

The dealer never had a chance to "cut a deal" with me, as I was able to
buy a used item from him at a considerable saving.

It works for me.

Jerry

bdcolen wrote:

> Jerry - IF, in fact, the product in question was brand new; IF, in 
> fact, it was legally imported; IF, in fact, it was covered by a 
> passport before the dealer "removed" the papers and charged you less; 
> THEN the product was covered by the passport whether or not the dealer

> cut a deal with you - because the passport comes from Leica, and is, I

> believe, linked to the serial number and date of sale. (I know that I 
> have sent in equipment for Passport work without having papers filled 
> out, and without having the passport card, and it was recovered and 
> returned to me with the card.)
>
> B. D.
>
> -----Original Message-----
> From: owner-leica-users@mejac.palo-alto.ca.us
> [mailto:owner-leica-users@mejac.palo-alto.ca.us] On Behalf Of Jerry 
> Lehrer
> Sent: Monday, February 10, 2003 10:56 AM
> To: leica-users@mejac.palo-alto.ca.us
> Subject: Re: [Leica] Warranty Issues
>
> John
>
> What do you mean that it is not possible for the dealer to remove
> the Passport papers and offer to charge me less?   HE DID, and
> all your febrile maunderings cannot change a condition of fact.
>
> All the protestations of Herr Horn cannot change that.
>
> Personally, I don't care about the coverage of Leica warranty's, as 
> the last brand new Leica that I bought was in Munich, in 1959. That M3

> gave me 40 trouble-free years.  All my other Leicas have been bought 
> used, so I needed no Passport.  My insurance policy and a retired 
> Leica technician living in this area took care of all my problems.
>
> I am certain that all of your and Austin Franklin's discussions on 
> warranty will be of great interest to most others, though.  I wish 
> that you two can come to an agreement commensurate with Leica's policy

> and intent.
>
> Jerry
>
> John Collier wrote:
>
> > Hi Jerry,
> >
> > I have no position to defend with regard to warrantee matters. If 
> > you quote me line and chapter then I agree with you. No quote = no 
> > agree. Because I was confused about warrantee issues I asked Leica. 
> > I have emails from the president of Leica USA and the vice-president

> > who is in charge of warrantee and service. Both of these I have 
> > posted on the
>
> > list. If you, or anyone else has different information that you can 
> > quote to us, I will gladly, nay, cheerfully with a song in my heart,

> > learn something new.
> >
> > It is simply not possible for the dealer to remove the individually 
> > serial numbered passport papers and lower the price. If you doubt me

> > then check with the president himself. Roger Horn's email address is

> > available on the Leica website. He is prompt with his polite, 
> > knowledgeable replies.
> >
> > John Collier
> >
> > On Sunday, February 9, 2003, at 08:06 PM, Jerry Lehrer wrote:
> >
> > > That guy I responded to obviously does not read my
> > > entire message before giving a defensive, knee-jerk reaction.
> >
> > --
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