Archived posting to the Leica Users Group, 2003/01/21

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Subject: Re: [Leica] Loose Top Plate on M7
From: Jerry Lehrer <jerryleh@pacbell.net>
Date: Tue, 21 Jan 2003 13:10:34 -0800
References: <5EADD90D2D7B304B90D136D1C6446FD90712FB53@houex01.Bakerbotts.com> <3E2DADD3.5060702@istate.net>

Bill

No, he does not have to alienate them by asking for a refund.  They
are decent people and will give him a new camera.

Jerry

Bill Satterfield wrote:

> Just ask for a refund, then try another dealer. They should not charge a
> restocking fee. It would be the same if you purchased it at the store
> and took it out to inspect it prior to leaving the premises. They would
> give you another cameras. I am not familiar with the law in New York but
> the implied and explicit warranties law of sales is just about the same
> in every state. Also contract  law. There would be no meeting of the
> minds if you were given a defective camera. Your mind set was for a new
> camera that was not defective. Henry seems to be a reasonable man who is
> consumer orientated. Let us know.
>
> Tom.Henson@bakerbotts.com wrote:
>
> >Well, now that I think some more about this, it was loose only on the right
> >side.
> >
> >I did gently pull on the left side and it did appear to be tight.
> >
> >This also brings up the fact as to how it would move up and down on the
> >right, but still be tight on the left?
> >
> >Is the top plate held in place by only the one screw at the twelve o'clock
> >position on the lens mounting ring?
> >
> >Are Leica's tolerances now so loose that this is possible just from one
> >loose screw?
> >
> >This may explain the up and down motion, but what about the front to back
> >play? That would mean that even if you did tighten up the screw, there would
> >still be a small gap between the front and back for dust and moisture to
> >enter.
> >
> >I am beginning to wonder if this top plate had been switched out with
> >another camera altogether and was not even the original one that was on it
> >when it left the factory. Leading one to ask, was this camera really new.
> >
> >-----Original Message-----
> >From: Jerry Lehrer [mailto:jerryleh@pacbell.net]
> >Sent: Tuesday, January 21, 2003 12:10 PM
> >To: leica-users@mejac.palo-alto.ca.us
> >Subject: Re: [Leica] Loose Top Plate on M7
> >
> >
> >Tom
> >
> >If it is loose on one side only, and is fixed on the other, then there must
> >be bending of the top cover.  Not good!
> >
> >Jerry
> >
> >Tom.Henson@bakerbotts.com wrote:
> >
> >>Bill,
> >>
> >>It was loose just taking it out of the box. I had not even put in a
> >>roll of film.
> >>
> >>It was only loose on the right side where the advance lever is. I
> >>don't know why just this one side, maybe the way it attaches to the
> >>top.
> >>
> >>I was able to move it up and down on this side about 3mm and also
> >>front to back about 2mm.
> >>
> >>These are estimates since I had no way to measure exactly, but that
> >>much of a gap in the fit surely would have resulted in dust and
> >>moisture getting into the rangefinder mechanism. Not good.
> >>
> >>I sent it back to B&H and just sent Henry a message to follow up on
> >>it. I hope to hear back from him.
> >>
> >>I did not fill out the warranty card (thank goodness) and expect that
> >>B&H should simply send me another new M7 as a replacement.
> >>
> >>Hope this information helps.
> >>
> >>Tom Henson
> >>
> >>-----Original Message-----
> >>From: Bill Satterfield [mailto:cwsat@istate.net]
> >>Sent: Tuesday, January 21, 2003 10:00 AM
> >>To: leica-users@mejac.palo-alto.ca.us
> >>Subject: Re: [Leica] Loose Top Plate on M7
> >>
> >>Tom, how loose is it?  Was it loose when you took it out of the box? I
> >>just took delivery of one and have not sent in the warranty card yet.
> >>Did it  develop after started to use it? Please give us  the details.
> >>?
> >>
> >>Tom.Henson@bakerbotts.com wrote:
> >>
> >>>Thanks to all those that commented on the problem of the loose top
> >>>plate on my new M7.
> >>>
> >>>I felt at the time it was a severe flaw and decided the best course
> >>>of action was to send it back to B&H for replacement. It should
> >>>deliver back to them today and I hope to hear from them in the next
> >>>day or two.
> >>>
> >>>I hope Henri is able to look at the camera and put a call into Leica,
> >>>NJ.
> >>>
> >>>While this does appear to be an isolated case (since no one else
> >>>seemed to have this problem), it is still severe enough to question
> >>>why this camera was shipped from Solms in the first place. Especially
> >>>since it came with a quality assurance inspection card with a
> >>>signature.
> >>>
> >>>A mystery which I may never know or understand.
> >>>
> >>>Tom Henson
> >>>
> >>>-----Original Message-----
> >>>From: Henry Ting [mailto:henryting10@yahoo.com]
> >>>Sent: Monday, January 20, 2003 11:59 PM
> >>>To: leica-users@mejac.palo-alto.ca.us
> >>>Subject: RE: [Leica] Loose Top Plate on M7
> >>>
> >>>
> >>>Do let us know how it turns out. If Leica USA gives
> >>>you the run around, we're all going to be behind you.
> >>>A loose top plate should never happen, regardless
> >>>whether its grey market or USA import.
> >>>
> >>>--- Austin Franklin <darkroom@ix.netcom.com> wrote:
> >>>
> >>>>Hi Don,
> >>>>
> >>>>>That is a good question. I did buy if from an
> >>>>>
> >>>>Authorized Leica dealer
> >>>>
> >>>>>But the the warranty card doesn't specify if it is
> >>>>>
> >>>>USA or International.
> >>>>
> >>>>I suggest you call Leica USA and find out, or you
> >>>>may be in for a surprise
> >>>>when you try to get it repaired!
> >>>>
> >>>>Regards,
> >>>>
> >>>>Austin
> >>>>
> >>>>--
> >>>>To unsubscribe, see
> >>>>
> >>>http://mejac.palo-alto.ca.us/leica-users/unsub.html
> >>>
> >>>
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Replies: Reply from Bill Satterfield <cwsat@istate.net> (Re: [Leica] Loose Top Plate on M7)
Reply from "TMLee" <clairetm@singnet.com.sg> ([Leica] .....minilux hyperfocal....)
In reply to: Message from Tom.Henson@bakerbotts.com (RE: [Leica] Loose Top Plate on M7)
Message from Bill Satterfield <cwsat@istate.net> (Re: [Leica] Loose Top Plate on M7)