Archived posting to the Leica Users Group, 2002/01/31

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Subject: RE: [Leica] leica repair nightmare
From: "olivier nguyen" <oliviertnguyen@hotmail.com>
Date: Thu, 31 Jan 2002 20:17:12 -0500

oh god, what is a horrible repair shop you get there partner
Olivier

>From: "B. D. Colen" <bdcolen@earthlink.net>
>Reply-To: leica-users@mejac.palo-alto.ca.us
>To: <leica-users@mejac.palo-alto.ca.us>
>Subject: RE: [Leica] leica repair nightmare
>Date: Thu, 31 Jan 2002 17:57:07 -0500
>
>Well, assuming you never signed a repair order, I'd say you should have a
>free $400 shutter adjustment from Germany - of course that sounds like it
>should be the price of a new shutter, but then I realize it probably went 
>to
>Leica. ;-)
>
>-----Original Message-----
>From: owner-leica-users@mejac.palo-alto.ca.us
>[mailto:owner-leica-users@mejac.palo-alto.ca.us]On Behalf Of Kyle
>Cassidy
>Sent: Thursday, January 31, 2002 5:17 PM
>To: 'leica-users@mejac.palo-alto.ca.us'
>Subject: [Leica] leica repair nightmare
>
>
>about a year ago i banged my cos-vogt 35 1.7 and knocked the bottom plate
>loose. this plate, i discovered, is used to focus the lens. so, the lens no
>longer focused properly. finally, i got tired of using the jupiter again, 
>so
>i took the cos-vogt to the local repair shoppe and asked if they could
>re-adjust the focus. two days later they call and ask if i can bring my
>camera in so that they can measure the distance to the focal plane while
>they're adjusting the film. so i drop off one of my leicas for them to use.
>two weeks later, i get an invoice in the mail for $400 (more than i paid 
>for
>the lens). and on the invoice it says "adjust shutter mechanism" -- and my
>35mm lens does not, as far as i know, have a "shutter mechanism" of any
>type. so i call the store and say "what the hell is going on?" they type up
>my invoice number and say "the shutter mech needed adjusting" i said "my
>lens doesn't have a shutter". he says "this is for a leica m3." i said "my
>leica m3 was not broken. my leica m3 was working perfectly. it was the lens
>that was not working." this guy didn't have any idea what i was talking
>about. he said he'd look around for the lens and call me back. i figured
>this wasn't the place for me to get anything fixed so i say "look, you go
>ahead and look for the lens, i'm coming by to get my camera." he says 
>"well,
>i think ... i think your camera is in germany."
>
>kc
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