Archived posting to the Leica Users Group, 2001/09/19

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Subject: RE: [Leica] R8 generations/revisions
From: "Nguyen, Olivier T [AMSTA-AR-CCF]" <onguyen@pica.army.mil>
Date: Wed, 19 Sep 2001 10:03:34 -0400

John,
So far i have not have any problem yet.  I try to abuse the camera in order
to find the problem but i don't see anything that pop up yet.  I have to
admit that Leica service is gorgeous.  I went to Leica service center in NJ
couple times with my neighbor and man.. they treat us like king.  I plan to
buy the retail camera version one is usa with passport and god, the price
are very high for me to afford so i go with grey :(

Olivier


- -----Original Message-----
From: John Collier [mailto:jbcollier@powersurfr.com]
Sent: Wednesday, September 19, 2001 9:16 AM
To: leica-users@mejac.palo-alto.ca.us
Subject: Re: [Leica] R8 generations/revisions


If you bought a grey camera then you have to deal with the store you bought
it from or Leica Solms. There will be no charge for the period of the
warranty which is five years from Leica Solms. I do not know what the store
you bought it from is offering for warranty. You will have to check with
them.

I did not realise you already had the camera. I was trying to discourage you
from buying grey as you live right next to Leica NJ and would be able to
avail yourself of service only dreamed of by us mere mortals. I hope you
have no problems.

John Collier

> From: "Nguyen, Olivier T [AMSTA-AR-CCF]" <onguyen@pica.army.mil>
> 
> I think my camera is "GREY" since i buy it from HONGKONG and i do not see
> any stamp.  I bought my new anway.  so anything wrong i either send back
to
> hongkong or send to germany for warranty service.
> by the way, if anything is manufacture defect, would the cost of fixing is
> not charge against the customer ?
> 

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