Re: [Leica] A question of a dealer's responsibilities and ethics

["Gil, Miguel (US - Los Angeles)" <mgil@deloitte.com>]

This guy is way out of line.  Most dealers that sell Leica equipment more
than one time are more flexible with their purchases.  I bought a Leica M4-P
at Terry's in Long Beach, CA several years back.  When I got home I noticed
the finder had a slight haze which I had not noticed at the store, know I
carry a small flashlight with me.  I talked with the manager and he said to
bring it in that it wasn't a problem.  He had it cleaned for me, know the
finder is crystal clear.  I've gone back several times to purchase other
pieces though I have not had problems again.  I think some people only think
of the short term loss, but what they are giving up is much bigger.  I would
go back and demand they make the purchase right.  If not, out him, If its
someone I do business with I won't be shy in letting him know why im now a
ex-customer.

Mike Gil


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