Archived posting to the Leica Users Group, 2001/05/09
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Legally there is not much you can do. Always discuss warranty and return policy before buying anything new or used. If warranty and return policy is important to you, make sure it is written on the bill of sale. Buying used means that you are not buying new. When buying used do not expect a new camera with all of its benefits of proper warranty and full distributor/manufacturer support. If there are defects report them immediately. A return policy is not a lifetime warranty. Okay that was the harsh stuff. Personally I feel the dealer should cover the repair assuming this was a normal deal. The problem sounds difficult to spot with a typical inspection so this is just as much a surprise to the dealer as it is to you. Remember this means that the dealer will lose money on the sale so it is a hard pill for them to swallow. You are both now in a hard place so why not negotiate a resolution. I think now you should ask for the dealer to split the repair costs for good will reasons. It may not be the ideal solution but it is better than nothing and rancour all around. John Collier > From: gregor samsa <gregor...samsa@usa.net> > > Thanks for any cool-headed responses. > >