Archived posting to the Leica Users Group, 2001/03/30
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Tom Henson writes: > I agree. I also sent a message to the chat about their poor quality control > in current lens product for the R camera. My first message got through and > then zap. A big white screen came up saying I was forbidden to enter the > chat room. I guess they didn't like my comment. > > > Logged into the Leica chat system via their web pages this afternoon > (15:45) and logged out again at around 16:20. > > It was a disappointment to me. Why? > Let me see if I understand this Tom, You complain to Leica about your lenses, so they make-good and replace all of them for you. Then you write to their chat room complaining about their quality control and you get a message after you essentially send a post worldwide flaming Leica. So they cut you off. Now I wonder how many companies, who with good intentions have an internet chat in the hope of communicating with customers, would want to get in a pissing match on the internet. Tom you are probably a nice guy, but based on the evidence I would say YOU are the one lacking 'quality' control. Steve Annapolis