Archived posting to the Leica Users Group, 2000/12/07
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Tell that to the attorneys that sign their names to slipshod pleadings and briefs. My job is to read them and rebut them. You might be really surprised at what people will put their names on! Cheers - ------------ Dante Stella On Thu, 7 Dec 2000, [iso-8859-1] Nathan Wajsman wrote: > You don't seem to know much about human nature. Leica > cameras are built by people. Most of the problems we > have been discussing during the 2 1/2 years I have > been on the LUG can be attributed to human error. Now, > most of us have a much higher dedication to the > "brand" that is our own name than to the corporate > brand we work for. If you have to put your name on a > piece of work, you are more likely to want to ensure > that this piece of work is really top class. > > Obviously, nobody is suggesting that a certificate in > itself guarantees quality. But it is surely a > beneficial step and a valid part of an overall quality > improvement programme. > > Nathan > --- Dante A Stella <dante@umich.edu> wrote: > > > > > Doesn't Pascal mean quality *perception* > > improvement? I think that the > > certificates smack of being designed for public > > relations purposes. And I > > think it has a negative effect. > > > > We have heard that the workers in Germany, Portugal, > > Switzerland and Canada > > were trained to be extremely good about quality, > > even when there were no > > certificates So why should they now need > > certificates as incentives? Sounds > > like a Franklin Mint "certificate of authenticity" > > to me. > > > > __________________________________________________ > Do You Yahoo!? > Yahoo! Shopping - Thousands of Stores. Millions of Products. > http://shopping.yahoo.com/ >