Archived posting to the Leica Users Group, 2000/07/20

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Subject: Re: [Leica] Leica QC & Customer Service - Update
From: John Coan <jcoan@alumni.duke.edu>
Date: Thu, 20 Jul 2000 10:31:37 -0400
References: <57.8ac40cc.26a7e191@aol.com>

Muhammad,
See my previous posts on my service experience with a five week old M6. 
They are replacing mine.  I wonder what criterion was used to make that
decision, rather than to repair it?  Shorter period of ownership,
perhaps?  Harder to repair?  Who knows!  Good luck with yours, and sorry
you had this problem.  I know it is frustrating!
John

AppleMac97@aol.com wrote:
> 
> I have just received a memo from Leica USA in NJ re the jammed shutter in my
> 3 month old Leica M6 TTL.  It will take them 4-6 weeks to test and repair it.
>  That will be  7-9 weeks of downtime for a brand new $2000 camera in its
> first half year of life!  I am glad I have a Leicaflex SL to keep me occupied!
> 
> *************************
> Muhammad R.K. Chishty, Ph.D.
> Associate Professor of Finance
> Graham School of Management
> Saint Xavier University
> 3700 West 103rd Street
> Chicago, IL 60655, USA

Replies: Reply from Mark Rabiner <mark@rabiner.cncoffice.com> (Re: [Leica] Leica QC & Customer Service - Update)
In reply to: Message from AppleMac97@aol.com ([Leica] Leica QC & Customer Service - Update)