Archived posting to the Leica Users Group, 2000/07/08
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]There is a good reason why it takes so long for the Leica's Service Department to finish the repair. Call them and ask that how many repair person they have. Ask again that how many they used to have. You'll be in for a surprise. [Austin] If that ever happens to me, I assure you it will be the last Leica product I will ever purchase. I will also make sure Leica knows it. There is NO excuse OR good reason for poor service with an item of this expense, period. If they have insufficient repair people to handle the load, there are TWO problems. One is if they need more repair people, hire them. Two, if so many of their items need warranty repair, the items are not very quality, now are they?