Archived posting to the Leica Users Group, 2000/07/07

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Subject: Re: [Leica] Leica initial quality story
From: John Coan <jcoan@alumni.duke.edu>
Date: Fri, 07 Jul 2000 11:34:41 -0400
References: <B58B342C.6FBB%jbcollier@home.com> <022501bffd56$baa2a7e0$2d30fea9@basecamp>

Yesterday I had to return a new M6 TTL because the camera would
discharge the flash when winding on about every fifth time.  This
happens with both the SF 20 and a Metz MZ 40-3(i) with SCA 3501 M1
adaptor.

In addition, when mounted, the SF 20 flash is next to impossible to get
off.  It binds in the flash shoe.  I was afraid the foot would break off
with few mounting/dismounting cycles.

I've had the camers about five weeks.  When I spoke with Leica NJ they
said it would take SIX WEEKS to get the camera fixed, but that if I
wrote and asked for expedited repair perhaps it would be three weeks.  I
did just that.  We'll see. 

Yeah, I'm dissapointed.

John 

Jim Laurel wrote:
> 
> A couple of weeks ago, I decided to purchase a new Leica for my wife as an
> anniversary/birthday present.  It was to be given to her during our
> vacation, so I wanted to make sure it was tested and in good order before
> leaving.
> 
> I went down to Glazers Camera Supply here in Seattle, and Russ Sherrel
> prompltly produced a shiny new chrome M6 TTL along with a Summicron 35 ASPH.
> As I have had several initial quality problems with past new M6 cameras (one
> with a vertical misalignment, another with a 1/1000 shutter bounce), I made
> it a point to check the camera thoroughly.
> 
> The first body I checked had a terrible vertical misliangment problem.  It
> would be possible to focus, but the coincident images did not lineup
> precisely.  Russ agreed and opened up a new box.  Second body would not show
> the coincident images matched perfectly when the lens was focused at
> infinity.  I had my "known good" M6s with me, along with lenses, so I was
> able to eliminate lenses as a possibility for this problem.
> 
> Russ opened a 3rd box.  Finally, I had found a body with no vertical
> misalignment and was aligned properly at infinity.
> 
> I don't understand what Leica is thinking.  The foundation of thier pitch to
> customers is high precision and quality.  Yet, on a single day, I found two
> clearly defective bodies sitting on a dealer shelf.  Some people may not
> notice the defects, but they were obvious to me (20/10 vision uncorrected).
> My first M6 .85 purchased 2 years ago had a shutter bounce at 1/1000, and
> the second had a vertical misalignment.  A pretty poor record for one guy in
> just 5 years.  Thankfully, my dealer is very supportive, but it is
> disturbing to see such poor quality control.
> 
> --Jim Laurel

Replies: Reply from Jim Brick <jimbrick@photoaccess.com> ([Leica] Re: Leica initial quality story)
Reply from "Tom Schofield" <tdschofield@email.msn.com> (Re: [Leica] Leica initial quality story)
In reply to: Message from John Collier <jbcollier@home.com> ([Leica] Housekeeping: How to amaze your friends and fellow leica-users)
Message from "Jim Laurel" <JimLaurel@earthlink.net> ([Leica] Leica initial quality story)