Archived posting to the Leica Users Group, 2000/07/05
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]To KEHs credit, I called them and they said they would refund the shipping. - ---------- From: Austin Franklin Sent: Wednesday, July 05, 2000 10:39 AM To: 'leica-users@mejac.palo-alto.ca.us' Subject: RE: [Leica] B&H Photo KEH did NOT follow suit...they mismarked an item, and were not able to get, nor had, the correct item. I paid for return shipping, and they did NOT refund the original WAY OVERPRICED shipping charge! $9.99 for a small plastic lense cap! - ---------- From: Bill Satterfield Sent: Wednesday, July 05, 2000 10:16 AM To: leica-users@mejac.palo-alto.ca.us Subject: [Leica] B&H Photo B&H sent me the wrong item. It was their error. They cheerfully refunded the cost of the item and shipping charges both ways. I also received a eamil reply as well as a personal telephone call. This a real joy to see in this age of "don't care-ism"