Archived posting to the Leica Users Group, 2000/03/04

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Subject: Re: [Leica] Dealers / KEH
From: D Khong <dkhong@pacific.net.sg>
Date: Sat, 04 Mar 2000 19:02:42 +0000

Mike Johnston wrote:
>>>>I have seen things on eBay
>go for more than KEH, which, in my book, IS ridiculous.  Why pay more
>for
>the same item from some guy you don't know.  KEH offers a NQA (no
>questions
>asked) return policy, and gives a warranty.  As true in most of life, if
>
>you don't do your homework, you get what you deserve.<<<
>
>
>
>Which would be what...detention??
>
>True enough, though, that it's a disadvantage to buy from a stranger. I
>recently helped a friend buy a Nikkor 75-150 E lens. When the thing
>came, it looked new, very clean--but it had obvious fungus. Just to be
>totally justified, I took it to a Nikon repair shop, which confirmed my
>"diagnosis."
>
>The eBay seller basically told my friend, "I don't warrantee against
>hidden defects," then proceeded to ignore multiple e-mails, phone calls,
>and registered letters.
>
>We each left him negative feedback. That's about all that it's really
>practical to do.
>
>People forget that buying gear sight unseen from strangers is
>considerably more dangerous than buying from dealers. I've never known a
>dealer to refuse a return unless it was stated up front to be "as is."
>You do take less risk with dealers, and that's worth something.
>
>--Mike

Thanks for your honest account. The bottom line is very simple. A dealer
wants to be in business for a long time and he has a reputation to upkeep.
An individual can't care two hoods if he passed you a lemon. Yeah, complain
all you want but he merely switches email account and it's sayonara!  I
only hear of good buys on Ebay and I cannot believe that there are hardly
any ripoffs!
I am of the opinion that the suckers are all keeping quiet and licking
their wounds.

Dan K.

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              One does not have to be blind in order to see.

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