Archived posting to the Leica Users Group, 1999/05/29

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Subject: Re: [Leica] Leica survey !
From: m037iu00@cwcom.net
Date: Sat, 29 May 1999 22:11:12 +0100

Pascal,
Would you like to suggest (to Leica) that you could forward the questionaire,
electronically to several hundred Leica users for their thoughts too?

Jem
========================

Pascal wrote:

> Hello friends:
>
> I have received an extensive survey from Leica asking a lot of questions,
> evaluation and inputs on things such as Leica service, customer care,
> content of the Leica Card package, relation with Leica salesmen and
> distributors, relation with specific Leica services in Solms, repair etc.
> This survey is in German only and was sent to those Leica Card members
> (mostly Germans) who had expressed a willingness to exchange thoughts
> with Leica on various things.
>
> This is a clear signal that something is moving within Leica. In the
> cover note it is said that the Leica organisation is now in the middle of
> a restructuring process.
>
> An excellent initiative! I have filled in my copy with much care and hope
> that the results of this survey will lead to some practical results.
>
> Pascal
> NO ARCHIVE
>
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