Archived posting to the Leica Users Group, 1998/03/10

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Subject: Re: [Leica] Defective lenses
From: Eric Welch <ewelch@ponyexpress.net>
Date: Tue, 10 Mar 1998 23:35:14 -0600

At 07:56 PM 3/10/98 +0000, you wrote:

>Now as for NIKON, and CANON, just because they do it as well doesn't make
>it right.

Well, that may be true in the theoretical sense, but owning a camera
manufacturing importer, they have to make sure their customers are happy.
They require that people tell customers when they are not getting Passport
warranty. They require that a person who sells gray market make sure they
do not sell that equipment as anything but. And the law of the land makes
them sell to those people who otherwise sell gray market, because that's
the way it is in the U.S. Now, they support their facility in the U.S. with
the difference in price we pay for the U.S. warranty. How long would they
stay in business if they weren't getting that money? How hard would it be
for us to get Leicas? Even worse.

That being said, they should fix your equipment, but you should not expect
it for free.
==========

Eric Welch
St. Joseph, MO
http://www.ponyexpress.net/~ewelch

Give me ambiguity or give me something else.