Archived posting to the Leica Users Group, 1998/03/10

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Subject: Re: [Leica] Defective lenses
From: Stephen <cameras@jetlink.net>
Date: Tue, 10 Mar 1998 19:12:56 -0800

Marc James Small wrote:

> At 07:56 PM 3/10/98 -0000, Robert 17 miles south of Leica USA and
> mighty
> pissed off wrote:
> >big quality control problems as reported by many dealers
>
> Pardon my skepticism, brother, but would you please identify ONE
> dealer who
> has reported 'big quality control problems'.  Identify them by name
> and
> provide a contact I can telephone to discuss these 'big quality
> control
> problems'.
>
> Marc

 Well Marc, I know two of them. However, I will not report their names.
The reason is simple, they don't want to make deliveries even slower by
pissing off the wonderful Leica management.   Ironically, they are
afraid to demand the best service from Leica as they are entitled to,
because dealer service is so bad they don't want it to get worse.

If you want to find to find unhappy Leica dealers,  simply talk to
experienced dealers who have some perspective on what to expect from
Leica.

Regards,

Stephen