Archived posting to the Leica Users Group, 1997/11/25

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Subject: Re: Anyone ever deal with LE CAMERA?
From: seungmin@luxmail.luxcom.com
Date: Tue, 25 Nov 97 08:28:08 PST

     Hi Gabe,
     
      I have had nothing but terrible experience with them.  Back in April, 
     I bought a Contarex Super with 135/4 Black Sonnar.  The body was 
     totally defective and the lens barrel was so stiff that I had to use 
     my muscle to focus.  I called and sent it back.  It was returned with 
     their words that it was checked with no problem.  In a word it was 
     returned as it went out.  I had no idea what they did.  It took more 
     than a month.  I sent it again to them with more detailed description 
     after I called and talked to the owner, Le, so many times.  It came 
     back with one problem finally fixed but the shutter was stuck.  They 
     simply are unqualified to fix it.
      Finally, I sent it to John Van Stelten for evaluation along with 
     another Super.  Guess what.  John did not want to touch his hands on 
     it because it was entered into by unqualified tech and almost 
     impossible to be fixed.
      Le promised me that he would give me some credit for the trouble and 
     shipping costs.  He ignored me and did not give me credit.  I had to 
     go through visa card bank to get credit.  It took more than 6 months 
     to clear things with him.  Le never returned my call.  I had to call 
     him so many times that I could not do my job at work.  You can check 
     with John about how bad the Super body was.  Le's service was even 
     worse.
     
     Regards,
     David
     

______________________________ Reply Separator _________________________________
Subject: Anyone ever deal with LE CAMERA?
Author:  leica-users@mejac.palo-alto.ca.us at Internetmail
Date:    11/24/97 7:16 PM


Hi there.  I recently purchased a Canon 50 f1.8 screw mount for my Leica 
IIIf and I wasn't very happy with the quality.  They were very nice and 
allowed me to send it back.  I've decided to trade it in for another R lens 
instead.  Their prices seem a bit high,  but hopefully they will come down 
on something.  I'm just curious if anyone has had a good or bad experience.
     
Thanks
Gabe