Archived posting to the Leica Users Group, 1997/08/28
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]At 05:38 PM 8/28/97 -0500, Alistair wrote: > they ARE supposed to send out a little plastic passport card, with > your name, date, and item details and serial # on. > > The 'book' is the Leica 'handbook' for the year (really a then-current > product catalogue). > > The reason I shout 'ARE' is because they say in the documentation that > comes with new items that this is what they will do. I have never received a 'little plastic passport card' for any new Leica item I have ever purchased, nor am I aware of anything in the literature I have received saying that I should be so honoured. I have placed one warranty claim, and it was promptly and cheerfully honoured without any request for documentation at all -- they simply replaced it. I do receive the system handbook every year or three, but that's because I now know enough to ask for it -- I was sent one, gratis, two years ago by Leica and foolishly mentioned on the LUG that I had received this, only to find that everyone else seems to get one automatically ... Marc Marc James Small Cha Robh Bas Fir, Gun Ghras Fir! FAX: +540/343-7315