Archived posting to the Leica Users Group, 1997/06/29
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Tony Chang wrote: > > Hello LUG readers, > > Today I carried my M6 + 21f2.8 to downtown. The platic lens hood fall off > (the metallic ring is still attached on the lens). I just purchased this > new lens a month ago from CWO. I know this lens has a 3 yr passport > warranty. Does the warranty cover this failure (plastic hood fall off from > the ring)? And what should I do about it? > > Can anyone comment this issue if you had the same experience before. Thanks. > > Best regards, > > Tony Chang > stchang@novice.uwaterloo.ca > 4A Co-op Chemical Engineering > University of Waterloo > Ontario, CANADA Tony, The Passport covers anything that could possibly happen. Just send Leica US the broken parts, and they will make it right. The only thing that P assport doesn't cover is theft or fire. I heard about someone that dropped a lens from the edge of the Grand Canyon. They hiked down, found the pieces, and sent same to Leica. It was all replaced. They obviously have had people abuse this policy, need I say more? Dave Stedman