[Leica] Selling on Ebay

[hcummer at gmail.com (Howard Cummer)]

ruling should be rolling, of course. Damn auto correct.
Howard

> On May 25, 2020, at 14:34, Howard Cummer <hcummer at gmail.com> wrote:
> 
> Hi Frank,
> 
> After several years absence I am now back on Ebay selling model railway
> rolling stock.Self isolating I suddenly;y have the time.  
> In the past 10 weeks or so I have sold over $2,000 worth of
> HO ruling stock in 24 transactions. I have had only one complaint
> about something broken and yes, I settled it with, a small refund, to 
> maintain
> my 100% positive feedback rating. I specify no returns and so far so good. 
> What I have
> found is that the civility with which I was treated when I was selling 
> about 10 years
> ago has definitely diminished and I am sorry about that. If you get into a 
> problem
> with a difficult buyer - take it to Ebay resolution and keep at it until 
> you speak
> with a human. That helps to tilt the playing field to a more even 
> position, At least that
> was my experience a decade ago. How is your feedback score? I never leave 
> buyer
> feedback until they have left their feedback for me as seller.
> Sure as anything, as I post this, I?m sure I will face a sea of troubles.
> Take care, be well, and wash those hands.
> Howard
> 
> Date: Sun, 24 May 2020 11:56:56 -0700
> From: Frank Filippone <bmwred735i at gmail.com <mailto:bmwred735i at 
> gmail.com>>
> To: bmwred735i at gmail.com <mailto:bmwred735i at gmail.com>
> Subject: [Leica] Selling on eBay... Experiences
> So you are going to sell something on eBay and want to protect yourself 
> against this kind of nonsense, how do you do it?? The answer was also 
> looked up.... You immediately offer to have the item returned.? If the 
> complaint is true, you get the item back for inspection and resale. ( 
> keeping in mind that if eBay gets involved, they will force you to take 
> it back anyway.)? If the complaint is a scam, the buyer complaint goes 
> away with the return offer ( Playing chicken means he blinked first) .? 
> They keep the item that they paid for and received.? One seller claimed 
> that he gets 1-2-3 complaints a month, and the actual return rate was 1 
> item per YEAR.
> 
> SO the message is.... sell somewhere where you can trust the buyer or 
> just say....
> 
> "I am sorry your purchase did not meet your expectations.? Please feel 
> free to return it to me."
> 
> I'm betting the complaint will go away.......
> 
> -- 
> Frank Filippone BMWRed735i at gmail.com <mailto:BMWRed735i at gmail.com>