[Leica] Good service from Fuji

[john at mcmaster.co.nz (John McMaster)]

Very, but quickly resolved. Quite possible a used camera as already had it 
done...

john

> -----Original Message-----
> 
> Sounds like good service.  I have been considering the purchase of an X100 
> as
> the price comes down.  How common is the malady that you experienced?
> 
> Jim Nichols
> Tullahoma, TN USA
> ----- Original Message -----
> 
> >I have been fortunate in not needing much camera service during the past
> >few years. My M8 had to go back to Solms back in 2009 or 2010, and I had 
> >to
> >have a bit of discussion with them to get them to honour the UK Passport
> >warranty, but in the end they did and I got the camera back.
> >
> > Now my Fuji X100 developed the dreaded "sticky aperture blades"
> syndrome,
> > meaning that while the exposure would be determined by the aperture I
> set
> > on the lens, say, f5.6, actual exposure would be at f2 (but with the
> > shutter speed and ISO appropriate for f5.6) thus resulting in massive
> > overexposure.
> >
> > Fui has 2 years warranty and I bought the X100 in the summer of 2011, so
> > all was good. I got on the web page of their warranty service in
> > Barcelona, registered the defect online on 15th January, and downloaded
> > the shipping labels. The next day a private delivery company picked up 
> > the
> > package, free of charge of course, and during the following days I was
> > able to follow the repair on Fuji's web site. Finally, it was shipped to
> > me yesterday and arrived in my office this afternoon. The entire lens
> > assembly was replaced and the camera was CLA'd. Everything appears to
> be
> > normal again.
> >
> > Pretty good service, I'd say.
> >
> > Cheers,
> > Nathan
> >
> > Nathan Wajsman