Archived posting to the Leica Users Group, 2011/11/30
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]I used to work in a business where outages were a very bad thing. One of the most helpful things, when we didn't know how long it would take to get "back on line", was to actively and constantly let the customer that "we know that there is a problem, and we are actively working on it". An informed customer is a slight less angry customer. Vick On 11/30/2011 7:29 PM, Marty Deveney wrote: > You've made Steve paranoid Vick. rangefinderforum.com now redirects > to a cameraquest page http://cameraquest.com/rangefinderforum.htm that > states: > RangeFinderForum.com is Experiencing Server Problems > We are experiencing problems with the hosting provider. We are aware > of the problems and are very frustrated that they have not been > resolved sooner. We have been assured the backups are fine. We > understand this should have been resolved within hours of the failure > but we are at the mercy of the service provider. > > We hope to be back on line as soon as possible and are sorry about the > inconvenience. > > Marty